Shipping policy

Thank you for choosing Terra Therapy for your grounding sheet needs. We are committed to providing you with exceptional service and timely delivery. Please review our shipping policy below for details on estimated delivery times and procedures.

Estimated Delivery Time: Our standard shipping time for grounding sheets is between 2-6 business days, depending on your location. This estimated delivery time includes order processing, packaging, and transit. Please note that delivery times may vary due to factors such as weather conditions, holidays, and customs processing.

Order Processing: Once your order is placed, our team will work diligently to process and package your items. Orders are typically processed within 1-2 business days. You will receive a confirmation email with your order details once your package is ready for shipment.

Shipping Methods: We partner with reputable shipping carriers to ensure your order are delivered safely and efficiently. The shipping method used will depend on your location and the most suitable carrier for your region.

Order Tracking: A tracking number will be provided to you via email once your order has been shipped. You can use this tracking number to monitor the progress of your package as it makes its way to your doorstep.

Shipping Costs: Shipping costs are calculated based on your location. During the checkout process, you will see the available shipping options and associated costs before making your payment.

International Shipping: We proudly offer international shipping to many destinations around the world. Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in the shipping costs.

Delivery Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Shipping Delays: While we strive to deliver your grounding sheets within the estimated timeframe, please understand that unforeseen circumstances may occasionally cause shipping delays. We appreciate your patience and understanding should any such delays occur.

If you have any questions or require assistance with your order, please don't hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to ensure your shopping experience is as smooth as possible.